What we’ve learned about ELD rollouts

Published on March 2, 2021

The team at Northern BI has been implementing ELD programs for clients since 2017. Over the years, we’ve learned a lot by helping customers overcome the challenges new technology poses on drivers and fleet supervisors. We like to think our clients make us smarter, so we’ve broken down a list of what we’ve learned about ELD rollouts.

Change is hard

Have you ever heard the saying that change is hard at first and messy in the middle? No matter the size of an organization, rolling out an ELD program can be tough. For many clients, using new technology is a big adjustment for drivers, dispatchers, and those behind the scenes. Just putting a tablet in the vehicle cab is intimidating, let alone learning how to use new software. To reduce stress, we’ve learned the “train the trainer” approach works best. Taking the time to allow people to be a part of the new initiative helps with ELD change management. Let Northern BI train your key drivers, so they can champion the ELD rollout to the rest of the team.

When vehicles move, e-logs are created!

One major difference between paper logs and electronic logging is that every vehicle move is tracked with an ELD. With paper logs, drivers only worried about keeping HOS (hours of services) records when driving for business. With an ELD, every time a vehicle moves, be it by a mechanic or being shunted in the yard, new logs are created. Part of the ELD mandate requires all logs to be assigned a driver. The best way to make this happen is to create “users” for anyone who may drive a vehicle – regardless of the distance. It takes a little time upfront, but assigning users will save you a ton of time down the road. If you aren’t sure where to start, let Northern BI show you how to make this happen!

Who’s on first?

Whether it’s paper logs or an ELD, drivers always need a key point of contact in your organization to call when they have questions. Who do your drivers call when they’re at a border crossing at 2 a.m. and need a question answered? Assigning designated people within your organization to help drivers is critical to a successful ELD rollout. When you work with Northern BI, we’ll ensure these folks are experts with the system.

I need a tablet, right?

Any ELD system you choose will need a mobile device to operate. Please refer to the FMCSA or Transport Canada for specific details. If you’re using Geotab Drive, then you’ll either need an Android or Apple (iOS) mobile device.

Android device requirements

Apple (iOS) device requirements

Working closely with our clients through these types of issues is what Northern BI does best. Our team of specialists is trained to help customers navigate these challenges. Let us share our experiences and best practices to make your ELD deployment a smooth one! Contact us today to get your ELD implementation started!

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Brian Mackintosh

VP Operations


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