Dispatch emergency fleets faster with Geotab telematics!
Published on August 18, 2021
« Hello, 911. What’s your emergency? »
An emergency dispatcher collects vital information all the while the incident is unfolding – knowing every second counts. Many split-second decisions are made such as: Who needs to respond? What equipment is needed? Who is available? Who can reach the location fastest? Firefighters, police, and paramedics are under pressure to respond in the most efficient and safest way possible. Geotab telematics technology provides near real-time information empowering first responders to act quickly from the moment a crisis arises.
Actively track emergency vehicles
Geotab telematics gives emergency dispatchers a bird’s eye view of their entire fleet and assets from a live map. The software’s ability to actively track each vehicle’s location in real-time means dispatchers have the most accurate data possible. Other telematics products can only provide data every once and a while – leading to location gaps across the map. When someone’s life is on the line, every second matters. That’s why Geotab also facilitates faster decision-making with features like “Dispatch Nearest” identification. When a call comes in, dispatchers can click the incident’s location and select “Dispatch Nearest” to find the vehicle with the shortest response time. The MyGeotab telematics solution also allows users to layer in real-time weather and traffic information to optimize routing. As the incident evolves, dispatchers can send updates to drivers’ mobile devices via the Geotab Drive app.
Collision notification, siren detection and gun rack sensor
Not all emergencies originate with a call to 911. At the heart of the Geotab solution is the in-vehicle Geotab GO device. Connected to the vehicle’s Engine Control Module (ECM), the device collects rich data from the engine, drivetrain, instrument cluster and other subsystems. If a vehicle is involved in a collision, an instant notification is generated allowing for a quick response. The GO device also allows further telematics and sensor expansion through the built-in IOX port. Additional telematics can be used to monitor equipment like siren activation and gun rack sensor should an officer needs to remove their shotgun from the mounted rack. An automatic alert can then be sent to dispatch eliminating the officer’s need to call for backup.
Personnel tracking integration
Having visibility of your fleet’s status and location is invaluable. But the Geotab telematics solution takes it a step further with the integration of third-party modems, trackers, and devices. In high-risk situations or when personnel are working alone, the ability to track their whereabouts outside of the vehicle is critical. These types of applications are also helpful in identifying equipment status and location for faster dispatching.
Historical zone activity
In the emergency services field, every incident is an opportunity to learn and improve. The MyGeotab software solution stores historical data for reporting and analysis. The system allows you to perform historical zone searches for activity in a specific area and timeframe. Northern BI’s first responder customers use this feature for post-incident investigations and training exercises.
When every second counts, Geotab telematics empowers first responders to navigate crisis situations in the most efficient way possible! Emergency fleets are crucial to keeping citizens safe. Our suite of Geotab Public Works products is built for government and municipal fleets of all sizes. If you want to learn more about Northern BI’s telematics products and services for first responder fleets, give us a shout!