About Northern BI
We’re not your average vehicle telematics provider
Northern BI puts customers first and we do it best. Yes, we sell vehicle telematics from leading suppliers like Geotab, but we’re more than that. When you work with us, you’re receiving industry-leading customer service backed by a team of professionals who are just a phone call away. We know it’s a little unconventional, but that’s how we roll. When you’re having a problem, we’re not redirecting you to a third-party call centre or launching a pop-up chatbot like the other guys. If you need support, our employees are ready to troubleshoot and problem solve. You can even have them contact you on a regular basis if you need to hear a friendly voice.
At Northern BI, we know our customers, we know their business goals, and we work hard to ensure their employees are equipped for success. We invest time to ensure our customers are getting the most out of their vehicle data and applying it to improve workflow efficiencies. With a customer retention rate above 95%, we must be doing something right.
It all started back in 2005 when our sister company, Frontier Technologies, needed help managing their fleet of 100+ vehicles across Canada. A lot of vehicle repair decisions were going unreported in the field, leading to increased fuel, maintenance, and safety costs. That’s when our parent company, Kerr Group of Companies, discovered Geotab—a Canadian-based company and vehicle telematics industry leader. After experiencing great success, the Kerr Group saw an opportunity to bring the power of Geotab to businesses in Atlantic Canada – and so, Northern Business Intelligence was created.
For over 15 years, Northern BI has helped customers leverage the power and data of Geotab to increase workforce efficiencies. Our business is rooted in providing superior customer service while producing innovative solutions that enhance our fleet management offerings. As an exclusive Geotab re-seller, we’ve been through the product’s evolution and know it better than anyone else.
Who are our customers and what do they do?
Our customers are based all across North America and offer a mixed bag of services. From government and utility fleets to truck transportation and delivery services, our clients do it all. At Northern BI, we recognize the unique needs of our customers and steer clear from a one size fits all strategy. Whether you have one vehicle, 50, or a fleet of thousands, we tailor our services to meet our customers’ needs.
- Government provincial and municipal fleets: snow removal, waste management, policing, education, maintenance
- Aviation ground services
- Utility fleets
- Service fleets
- Delivery fleets
- LTL (less than load)
- FTL (full truck load)
- Reefer trucks
- Food and beverage fleets
- Oil and gas fleets
We’re a proud member of these associations:
Our annual retention rate has always exceeded 97%
Our largest customer has thousands of vehicles
Powered by a team of over 25 employees
500+ customers across Canada and the US
Headquartered in Halifax, Nova Scotia